FAQs

Absolutely. If your property has a specific area you'd like us to leave your logs and you're not in, just give us the what3words location and we will tip the logs there for you.

Yes, we accept debit & credit card payments over the phone. Our team will be in touch to take payment and confirm your order.

No. Burning wood emits the same amount of carbon whether you burn it at home or whether it was left to decay in its natural environment. Burning wood does not add to your personal carbon footprint.

Our logs are split to 10" long pieces. This standard size will fit almost every wood burner on the market. Please double-check the dimensions of your wood burner or fireplace before placing an order.

We have a fleet of vehicles that can tip the wood onto your property. Ideally, we will deliver the logs onto a driveway, but if there is access for our vehicle to drive to a different part of your property we can unload the logs at your preferred location.

Our seasoned logs never leave our storage unit until they are under 20% moisture. We pride ourselves on delivering the best quality wood that delivers a long, slow burn all year round. If our wood isn't at this level, we keep it drying until it is ready to go to our loyal customers.

All of our logs are stored in a well-ventilated barn all year round.